Soggy Socks

Delete your Drop Shop data

How to delete your online account and leaderboard scores in Drop Shop, the game by Soggy Socks (previously known as Wet Socks Games and Wet Socks Inc). You can do it in the game, or by email without the game.

Drop ShopSoggy SocksPrivacy policy →

Option 1: in the game (Android)

In Drop Shop for Android, tap LEADERBOARD on the title screen, then tap DELETE ONLINE ACCOUNT and confirm.

The game stops posting your scores from that device straight away, and it opens an email to us with your player ID and leaderboard name already filled in. Send that email, and we delete your online account and all your scores within 30 days and email you when it's done. If no email opens, use option 2.

Option 2: by email, no game needed

  1. Email us

    Write to wetsocksqueries@gmail.com with the subject "Delete my Drop Shop data".

    Email us →

  2. Tell us which account

    Your name as it shows on the Drop Shop leaderboard, your Google Play Games name if it's different, and roughly when you last played.

  3. We delete it

    Within 30 days, and we email you when it's done. To protect other players, we may first ask you to show that the account is yours, for example with a screenshot of the LEADERBOARD screen showing your own place.

Only played the web version? It never posts a name or scores. Opening the LEADERBOARD there only creates an anonymous player ID with no name or scores, which we can't link to you. To remove your save and that ID, clear the site's data in your browser.

What gets deleted

  • Your Unity Gaming Services player account: your player ID, the link to your Google Play Games account, and your leaderboard name.
  • All your scores on the DAILY, BEST LEVEL and BEST BALL leaderboards. (Past days of the DAILY board aren't kept in the first place: it is cleared every day.)

What we keep, and for how long

  • Your request: your email and a short note of what we deleted and when, for up to 2 years, to show that we handled it. Other emails you send us are kept for up to 12 months after we've finished helping you.
  • Backups: copies in our service providers' backups (Unity runs the leaderboards for us) are deleted on their normal backup schedule.
  • Nothing else: once deleted, we don't keep your name or scores.

Good to know

  • If you ask by email without using the button and then play again on Android while signed in to Google Play Games, the game creates a new online account and posts your best scores again. DELETE ONLINE ACCOUNT in the game avoids that, because it stops posting from that device until you tap SIGN IN WITH GOOGLE PLAY GAMES on the LEADERBOARD screen. Uninstalling the game or clearing its storage removes that choice too.
  • RESET PROGRESS in the game only clears the save on your device. It doesn't delete your online account or scores, and it keeps the "stop posting" choice from DELETE ONLINE ACCOUNT.

Delete only your scores

Want to keep your account but clear your scores? Email wetsocksqueries@gmail.com with the subject "Delete my Drop Shop scores" and your leaderboard name. We remove all your scores from every board within 30 days and email you when it's done. Your account and name stay, and new best scores are posted as usual.

Your leaderboard name comes from your Google Play Games name. Change it in Google Play Games, and the game updates it the next time it signs in.

Data that Google holds

The Android app also uses Google services (Google Play Games and Google AdMob ads), which keep their own data under Google's privacy policy. We can't delete it for you, but you can:

  • Google Play Games profile and game data: play.google.com/games/profile, or your Google Account at myaccount.google.com.
  • Ads: delete your device's advertising ID (usually Android Settings > Privacy > Ads, or Settings > Google > Ads), and manage the ads Google shows you at myadcenter.google.com.
  • EEA, UK and Switzerland: change your ad consent in the game with SETTINGS > PRIVACY CHOICES.

Data on your device

  • SETTINGS > RESET PROGRESS erases your progress, stats, unlocks, saved run, settings and the sign-in the game remembers (not the "stop posting" choice from DELETE ONLINE ACCOUNT).
  • Uninstalling the game, or clearing its storage (Android Settings > Apps > Drop Shop > Storage > Clear storage), removes everything the game saved on your device, including your ad consent choice.
  • Web version: clear the site's data in your browser.

Questions

Email wetsocksqueries@gmail.com. The full details are in the Drop Shop privacy policy.